To make a claim from your health insurer in our clinics,
- Bring your current health fund card to your appointment
- At the end of the treatment, our receptionist will swipe your card through the HICAPS terminal.
- Details of your treatment will be sent directly to your health insurer and it will be processed instantly on the spot.
We accept most Australian health insurers and most can be processed via HICAPS.
If your health fund card is not working, or you’ve forgotten your card, we can provide you with an invoice and receipt showing what you have paid on the day of your appointment. You can take these documents to your heath insurer to make the claim directly with them either online or at a branch.
Most health insurers also have an App available on your smartphone, and claims can be submitted electronically via the App by uploading a copy of the invoice and / or submitting specific information from the invoice.