Our clinics are open as usual.
We are mostly unaffected by the global IT outage that happened late afternoon on Friday, 19 July, 2024.
Our updates:
- Our clinics and phone lines: OPEN AS USUAL
- Our system and data: UNAFFECTED
- Our payment terminals: MOSTLY UNAFFECTED
However, we are aware a small number of health funds may be affected. Our health fund partners are actively resolving them to minimise any disruption.
Health funds experiencing issues which we can retrospectively process a refund later:
- Health Fund Doctors
- Navy Health
- People Care
We advise our patients to continue to come in for appointments.
We advise our patients to check this page for further updates. This way we can prioritise our phone lines to handle any calls from any concerned patients, emergencies, or requests.
We advise our patients to use these channels in addition to our phone lines:
- booking.nogapsdental.com
- NEW: You can easily choose a suitable time for us to call you: callback.nogapsdental.com
Many thanks for choosing us as your preferred dentist.